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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael

June 13, 2026

5  out of  5
rating by Michael
"I had a good experience with Paola"
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D

June 13, 2026

5  out of  5
rating by D
"Great customer service. Paola was my agent, she was very enthusiastic and caring"
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Stephanie Barraza

June 12, 2026

5  out of  5
rating by Stephanie Barraza
"I can’t say enough good things about Paola! She helped me with quotes for both life insurance and auto insurance and made the entire process stress free. She was friendly, knowledgeable, and always willing to answer my questions. If you’re looking for someone who truly cares about helping people, I highly recommend reaching out to her."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Phoenix to know that you had such a wonderful experience with us here on State Farm Agent Guillermo Morales’s Team."
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Aaliyah M

June 8, 2026

5  out of  5
rating by Aaliyah M
"I had a wonderful experience working with Paola at State Farm. She was helpful, patient, and had answered all my questions. Thank you so much!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Guillermo Morales’s Team. we appreciate your business "
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lizbet lopez

June 8, 2026

5  out of  5
rating by lizbet lopez
"I had a great experience working with Paola. She was professional, knowledgeable, and took the time to explain all of my options clearly. Her friendly attitude was appreciated and truly made me feel comfortable. She helped us with auto and helped my wife with her life insurance policy."
We responded:
"lizbet, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Guillermo Morales’s Team here in our Phoenix office. "
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Gerard Ryan

June 2, 2026

5  out of  5
rating by Gerard Ryan
"Adriana was professional and responsive to all my requests."
We responded:
"Gerard, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Guillermo Morales’s Team is just a call or email away! we appreciate your business"
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Papi Chuy

June 1, 2026

1  out of  5
rating by Papi Chuy
"Business hour 9am-5pm. I've been calling all day.And no one wants to pick up the phone. What kind of customer services does business👎👎👎👎"
We responded:
"please call our office to identify yourself. I do not show anybody with your name on my book "
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Lashanique Craig

May 20, 2026

5  out of  5
rating by Lashanique Craig
"Thank you to my State Farm Family Joanna and Kevin you were so helpful and sweet. Thanks for warming my heart even more! May your day be beautifully blessed!!!🤗"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Guillermo Morales’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Phoenix . we really appreciate your business"
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Julissa Barrientos

May 18, 2026

5  out of  5
rating by Julissa Barrientos
"Nivardy grasias por su cerbicio estmos contentos el Sr Alfonso y Julissa grasias por ser tan amable y por su amabilidad 🙏"
We responded:
"Thank you so much for the 5-stars, Julissa! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! we really appreciate your business."
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Chris Philpott

April 25, 2026

5  out of  5
rating by Chris Philpott
"Adriana Zamora Morales was awesome, was able to meet my needs with an awesome price reduction from my previous carrier!... Could not believe it... This group is great!! I have referred friends already!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Guillermo Morales’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Phoenix .thank you again "
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Alain

April 20, 2026

5  out of  5
rating by Alain
"Buen trabajo"
We responded:
"Thank you so much for the 5-star rating, Alain! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. le agradecemos el review "
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MARINA ROCHA

April 15, 2026

1  out of  5
rating by MARINA ROCHA
"Falta de profesionalismo, música vulgar y vestimenta vulgar. Ayer fui a la agencia con mi esposo y una de las “señoritas” estaba vestida con una falda blanca transparente y tejida donde no dejaba nada a la imaginación, parecía que estaba vestida para trabajar en un congal en vez de una agencia que se supone es respetable; El mes pasado misma experiencia con la señora que se sienta justo al lado de ella, más interesada en vendernos una póliza de vida que resolver nuestro problema, mostrando vulgarmente sus pechos hacia nosotros. Tendré que buscar una agencia que muestre más respeto por sus clientes. Totalmente inaceptable!"
We responded:
"gracias por el review. lo tendremos en cuanta y mañana la llamamos para dirigir su preocupación "
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Flora

April 9, 2026

5  out of  5
rating by Flora
"I called in with some coverage questions for my parents and Jhoana was so helpful and patient. She was super knowledgeable and took care of all our concerns. Thank you for your professionalism and kindness!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Guillermo Morales’s Team. so happy johana took care of you"
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Alex Bremmer

April 4, 2026

1  out of  5
rating by Alex Bremmer
"I had to switch back when they offered me a rate I couldn't refuse. My rep has been fantastic. Thanks Izumi! 04/04/2026 Update: My coverage is supposed to be the same as the previous coverage with the last company. Now years later, only ever using my insurance one time for a windshield replacement with my last company where it was zero deductible. You should be ashamed. I used my glass coverage before bringing services to you so I know for a fact I had glass coverage."
We responded:
"Thank you, Alex. Really appreciate your business."
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Maximo

March 10, 2026

5  out of  5
rating by Maximo
"The workers are polite and biolingo helps you get life and car insurance would recomme will try again"
We responded:
"Thanks so much for the amazing review, Maximo! We really appreciate your support here in Phoenix . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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eddie hernandez

February 25, 2026

5  out of  5
rating by eddie hernandez
"I want to give Maria Aguilar a big thank you I appreciate your customer service and your professionalism if there was 10 stars I would have given them to her!!!! She was patient with me and helped me every step of the way very satisfied customer you need more representatives like Maria!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Guillermo Morales’s Team! We deeply appreciate your kind words here in Phoenix .reslly appreciate your review "
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Martin Strong

January 30, 2026

5  out of  5
rating by Martin Strong
"I have been with these guys dor years. Cars, houses, and rental. They are amazing. I have not found better service elsewhere."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here"
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Antonio Solis

December 17, 2025

5  out of  5
rating by Antonio Solis
"El muchachito Kevin en frente me ayudó recuperar mi cuanta y me atendió super bien muchas gracias Kevin te lo agradezco mucho."
We responded:
"gracias por el review. agradecemos que sea nuestro cliente "
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Michael T Boyd

December 17, 2025

1  out of  5
rating by Michael T Boyd
"I would like to forget their crooked business, but they keep reminding me with the junk mail. However, to continuously ask to be removed from their ads after being screwed over shouldn't be worse than the incident of being involved in a hit and run while on my bicycle; and their 'statefarm' customer left the scene. Worse, being denied the claim and losing a couple thousand dollars to replace my road bicycle, they continue to ask for new customers with their junk mail."
We responded:
"hello Mich, please call my office. I don’t show you as one of our customers and I don’t think we ever had a relationship with you."
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Leticia Campa

December 15, 2025

5  out of  5
rating by Leticia Campa
"Kevin helped me today and I appreciated his service. Thanks Kevin, you did amazing!"
We responded:
"thank you, Leticia. I really appreciate your review. i’m glad that Kevin took care of you. If you have any questions, please give us a call."
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Nadia Cantu

December 12, 2025

5  out of  5
rating by Nadia Cantu
"Gracias a Jorge Zamora por aclarar todas mis dudas y ayudarme con mi aseguranza"
We responded:
"gracias nadia por el review. me alegro que sea uno de nuestros clientes "
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Mariluz Laffita

December 11, 2025

5  out of  5
rating by Mariluz Laffita
"La mejor oficina de State Farm. Miriam me Ayudo con mi reclamo . El trato de todos los trabajadores fue increible, professional . Guillermo super amable ."
We responded:
"thank you, Mary Lou. Really appreciate your business."
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Leah Figueroa

December 10, 2025

5  out of  5
rating by Leah Figueroa
"Had a good experience. My claim process was fast and Cinthia Garza was very helpful through the process, I recommend her for help with your insurance needs."
We responded:
"thank you, Leah. Really appreciate your business. We’re so happy that you are wonderful our customers."
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Jorge Palomares

December 10, 2025

5  out of  5
rating by Jorge Palomares
"Quiero agradecer a Jorge Zamora por su excelente ayuda con mi póliza de seguro. Fue claro, profesional y muy atento. Súper recomendado."
We responded:
"gracias jorge por el review. me alegro esté contento con nuestros servicios. "
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Hector Cantu

December 10, 2025

5  out of  5
rating by Hector Cantu
"Best of the best forgot to mention thanks to jorge zamora best agent there ❤️❤️"
We responded:
"thank you, Dr really appreciate the review. I cannot agree with you more. Jorge is a great asset for our agency. We really appreciate your business. i’m "