Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Guillermo Morales
Guillermo Morales Ins Agcy Inc
Office Hours
After Hours by Appointment
Address
Phoenix, AZ 85037
91st Ave & Thomas Rd North West Corner
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
Location Details
- Parking: In front of building
-
Phone
(623) 247-9161 (305) 213-5962 -
Mobile
(305) 213-5962 -
Fax
(623) 247-9183
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Location Details
- Parking: In front of building
-
Phone
(623) 247-9161 (305) 213-5962 -
Mobile
(305) 213-5962 -
Fax
(623) 247-9183
Languages
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Social Media
Viewing team member 1 of 25
Val Acosta
Office Manager
License #17496212
I started my insurance journey back in 2014 with Guillermo, and since then, I’ve been all about protecting what matters most—FAMILIES! I’m licensed to help you with auto, home, life, and health insurance. As a mom of two beautiful daughters, I know how important it is to shield our families from life’s surprises. Helping you protect your loved ones isn’t just my job; it’s my passion.
Viewing team member 2 of 25
Cinthia Garcia
Office Manager
License #18166525
With over 10 years of experience in the insurance industry, I’m passionate about helping individuals and families manage risk and protect what matters most. As a proud parent of two, I understand the importance of preparing for the future. I enjoy spending quality time with my family and look forward to assisting you with personalized resolutions to fit your needs.
Viewing team member 3 of 25
Izumi Vazquez
Office Manager
License #17796330
My name is Izumi Vazquez, and I have been an insurance professional for over 10 years. I am licensed in property and casualty, as well as life and health insurance, and I am passionate about helping others protect their assets and their loved ones.
I hold a Bachelor's degree in Finance, which allows me to combine my financial expertise with a commitment to customer service. I strive to provide tailored resolutions that meet the diverse needs of my customer.
In addition to my professional pursuits, I love making lasting connections and am actively involved in my community. I believe that building strong relationships is essential, both personally and professionally.
With a genuine dedication to resolutions success and community engagement, I aim to be a trusted partner for those navigating the complexities of insurance and risk management.
Viewing team member 4 of 25
Kevin Martin
Receptionist
Hi, I'm Kevin from Arizona, the son of immigrant parents who sought a better life for our family. I learned the principles of hard work and education, excelled in school, and pursued a career in insurance to help others. Outside of Work, I enjoy family and sports like baseball and volleyball. My journey is rooted in perseverance and a desire to inspire, just as my parents inspired me.
Viewing team member 5 of 25
Jessica Meza
Customer Relations Representative
License #18334876
Viewing team member 6 of 25
Mayra Gonzalez
Office Manager
License #17488403
Mayra Gonzalez is the office manager who works with office staff and customers to help better protect their families. Mayra believes in making sure her customers are knowledgeable about their policies and have the correct coverage to protect their most valuable assets. Mayra has worked with State Farm for over five years In the City Of Phoenix AZ . She currently has her licenses in Auto, Home, Life, Health and Commercial Products and is fluent in both English and Spanish.
Viewing team member 7 of 25
Adriana Zamora Morales
Account Representative
License #21154192
Adriana is an insurance agent at State Farm with over a year of experience and a passion for helping customers find the right coverage for their auto, home, and life insurance needs, fluent in both English and Spanish. Her commitment to exceptional customer service ensures that each customer receives personalized support tailored to their specific circumstances. Prior to her role at State Farm, Adriana worked as a Senior Eligibility Worker, Administration and Management.
Adriana is a proud graduate of UABC, where she earned her Bachelor's degree in Computer Sciences and Administration. Her diverse skill set and commitment to customer satisfaction make her an asset to her team and customers alike. Outside of work, Adriana enjoys attending concerts, is a fan of Stephen King, and has a deep love for animals with a special fondness for cats.
Viewing team member 8 of 25
Jacqueline Valencia
Customer Service Representative
License #16965734
Jacqueline Valencia is a licensed insurance agent specializing in Property & Casualty. With a strong background in customer service and a passion for helping individuals. Jacqueline Valencia brings professionalism, bilingual communication skills (English & Spanish), and personalized care to every customer interaction. Whether it’s guiding customer through policy options or providing support through claims, Jacqueline is committed to building long-term relationships based on transparency.
Viewing team member 9 of 25
Bibiana Angel
Insurance Account Representative
License #21149892
I was born and raised in the valley, and I will always be a proud Arizonan. I am also an artist and have some art up in some of our many offices. I have been a part of Guillermo’s amazing team since 2024 and am licensed to protect all your insurance needs. Ask me about life insurance!
Viewing team member 10 of 25
Lupita Balderrama
Customer Relations Representative
License #18350342
Lupita has more than 10 years of Insurance experience. She has a passion for helping her customer from the unexpected and also build a financial future.
Lupita currently has her licenses in Auto, Home, Life, Health and Commercial Products and is fluent in both English and Spanish.
Viewing team member 11 of 25
Dio Lopez
Insurance Account Representative
License #18974804
With over 6 years of experience, I am dedicated to providing exceptional support and guidance to all my customer. My passion for helping others drives me to deliver effective resolutions tailored to your needs. Here to help you with your insurance needs!
Viewing team member 12 of 25
Nivardy Bolivar
Customer Relations Representative
License #19201847
Licensed in personal and commercial insurance since 2019, I’ve worked with both standard and non-standard major companies, focusing on customer service. I help customers confidently navigate their insurance needs in both English and Spanish — from auto and motorcycle to home, business, and specialty policies. My goal is always to present clear options and support informed decisions.
On a personal note, I’m a proud family man and a big Deadpool fan.
Viewing team member 13 of 25
Dahomey Redondo
Customer Relations Representative
License #9154047
Dahomey Redondo is a licensed insurance agent specializing in Property & Casualty as well as Life & Health insurance. With a strong background in customer service and a passion for helping individuals and families protect what matters most, Dahomey brings professionalism, bilingual communication skills (English & Spanish), and personalized care to every customer interaction. Whether it’s guiding customer's through policy options or providing support through claims, Dahomey is committed to building long-term relationships based on transparency.
Viewing team member 14 of 25
Estrella Aranda
Estrella, born and raised in the desert city of Phoenix Arizona. She enjoys problem solving and keeping an attention to detail to ensure customer satisfaction. Happy to have been apart of this team since 2024!
Viewing team member 15 of 25
Maria Bejines
Multiple Line Representative
License #17918395
My name is Maria Bejines, and I began my insurance career in 2008 at a third party that provided access to various insurance companies. After leaving the industry in 2012 to work as an Account Coordinator and Program Manager in health, I returned to insurance in 2016 with USAA, where I obtained my personal lines license. I joined State Farm in January 2020 and earned my life and health license. State Farm feels like home, and my passion for insurance drives me to educate customer's on their policies and the importance of protection. If you have questions about your auto, home, renters, life, or health insurance, feel free to give me a call! 😊
Viewing team member 16 of 25
Yesenia Uriarte
Insurance Account Representative
License #21177910
My name is Yesenia, I'm a 24-year-old insurance agent, building a life grounded in purpose, and people. I specialize in auto and home. While I wear many hats in my daily life, my work in insurance gives me a unique opportunity to support others during some of their most vulnerable moments - something I take pride in every day. Outside of work I love to make art, music, I love to bake, cook for others and go to the gym! Come see me for any of your insurance needs!
Viewing team member 17 of 25
Jocelyn Valdez
Insurance Account Representative
License #18923887
Jocelyn Valdez is a bilingual insurance representative with over 4 years of experience in the insurance industry. She is passionate about building strong customer relationships and providing personalized service. Outside of work, she enjoys spending time with her family at home from gardening to watching movies and cooking up delicious meals.
Viewing team member 18 of 25
Stephany Torres-Castillo
License #18107647
Viewing team member 19 of 25
Sandra Perez
Customer Relations Representative
License #18588352
My name is Sandra P. and I have over six years of experience in the insurance industry. As an immigrant from Mexico, I arrived in the United States as an adult without knowledge of the language or the American system. When my father passed away, I experienced firsthand the impact of not being properly covered financially. This experience ignited my commitment to help our Latino community become educated about financial matters.
I am passionate about my work and dedicated to sharing the knowledge I have gained. My goal is to empower others to navigate the complexities of insurance and finance, ensuring that they are well-informed and adequately protected.
Viewing team member 20 of 25
Christian Cossio
Customer Service Representative
License #20419649
Has been with Guillermo Morales State Farm since February 2025. I have over 3 years of State Farm experience.
I have an associate’s in science with emphasis in engineering from Phoenix College.
I have enjoyed working with insurance with both new and existing customers. With Insurance it is important to review financial needs and provide a personalized insurance plan for our customers.
I enjoy educating and assisting all customers with various types of policies. It's been wonderful working for State Farm.
I am married with 4 children: 1 daughter and 3 sons. On my free time I love spending time with my wife and children , watching sports and traveling.
Viewing team member 21 of 25
Jorge Zamora
Customer Service Manager
License #20133437
Jorge Zamora is a dedicated insurance professional with over 5 years of experience interpreting and producing personal and commercial policies. Born in Mexico and a proud Father to a 10 year old son, Jorge is committed to delivering exceptional customer service and building lasting customer relationships. His multicultural background and industry expertise enable him to connect with diverse customer's and provide personalized insurance.
Viewing team member 22 of 25
Esmeralda Mendez
Customer Service Representative
License #19837268
Licensed insurance professional with over 4 years of experience helping families feel secure and confident in their coverage. I take pride in delivering personalized service built with compassion, genuine dedication to customer satisfaction and protection tailored to the customer's need.
Outside of my professional role, I’ve been married for 23 years, and together we are the proud parents of a son and daughter who are both attending college.
Viewing team member 23 of 25
Maria Aguilar
Customer Service Representative
License #9204181
My name is Maria and I was originally born in Mexico but brought to this country at the age of 5,being raised in a Hispanic household has helped me understand the needs of my community a bit more, being fluent in English and Spanish helps me serve our customers in their language, I became Insurance Licensed in personal and commercial back in 2007. I started working with Guillermo Morales State Farm Agency January of this year 2025, finding good customer service nowadays is hard and to me providing you the excellent treatment and quality service is exceptional. I am a mother of four beautiful girls and enjoy being outdoors, when possible, I love camping and spending time with family.
Viewing team member 24 of 25
Nancy Jimenez
Account Representative
License #19044524
My name is Nancy. I have been with Guillermo Morales Agency for 2 years but I have been working in the insurance industry for 8 years now.
I grew up in Phoenix and on my spare time I like to stay indoors and watch a good movie/show with my husband, son and dog.
Viewing team member 25 of 25
Claudia Lopez
Account Representative
License #17683046
Claudia Lopez is an insurance professional committed to helping families protect what matters most. She brings over 15 years of financial experience to her mission of educating and empowering the community.
Glendale - AZ - 85303 Full Time